Delete your account
Your Momovel account is deleted from inside the app, or from the web app at my.momovel.app, and takes effect at once.
- Sign in, open Settings.
- Scroll to Delete your account, type your password and confirm.
Everything kept under the account on the server goes with it: your trips, bookings and passes, saved places, the companion's memory, family pairings, phones registered for notifications, and your sign-in. A subscription paid by card is stopped first; if the app refuses because a payment is still being settled, cancel the plan under Settings → Plan and try again after the current period.
Copies the app made on your own phone (the offline trip copy, saved map areas) are removed when the app is uninstalled, or from the app's storage settings.
Nothing is kept afterwards except the records the law requires to be kept, such as invoices, for as long as it requires.
If you cannot sign in — a lost password, or the account's email address no longer works — use the contact on this site and say which email address the account is under; it is deleted the same way once it is confirmed to be yours.